1. Data We Collect
We collect the information needed to operate the Platform:
- Account data — name, email address and password (stored hashed).
- Purchase data — orders, subscriptions and billing history. Card details are handled by our payment providers and never stored on our servers.
- Usage data — course progress, favorites and interactions used to power your library and recommendations.
- Technical data — IP address, browser and device information for security and diagnostics.
2. How We Use Your Data
We use your data to deliver purchased content, manage your account and subscriptions, process payments, provide support, improve the Platform, and send service communications. Marketing emails are optional and can be unsubscribed from at any time.
3. Sharing
We do not sell your personal data. We share it only with service providers required to operate the Platform (payment processing, hosting, email delivery), or when required by law.
4. Cookies
We use cookies for authentication and to remember your preferences. See our Cookie Policy for details.
5. Data Retention
We keep your data while your account is active. You may request deletion of your account and associated personal data at any time; some records may be retained where required by law (e.g. billing).
6. Your Rights
You can access, correct, export or delete your personal data. To exercise these rights, contact hello@mdx.so.
7. Security
We apply industry-standard safeguards — encrypted connections, hashed credentials and access controls — to protect your data. No system is 100% secure; we encourage strong, unique passwords.
8. Changes to This Policy
We may update this policy as the Platform evolves. Material changes will be announced on the Platform before they take effect.